WebSkySpace ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Your name and contact details (e.g., WhatsApp number, email address) when you reach out to us.
- Payment information processed securely through our payment partners.
- Technical data such as IP address, browser type, and pages visited (via cookies or analytics tools).
- Domain and hosting configuration details necessary to provide our service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our hosting services.
- Communicate with you regarding your account, billing, and support.
- Send service-related notifications (downtime, renewals, updates).
- Comply with legal obligations.
3. WhatsApp Communication
When you contact us via WhatsApp, your phone number and conversation history are stored within the WhatsApp platform and are subject to WhatsApp's Privacy Policy. We will not share your WhatsApp number with third parties without your consent.
4. Data Sharing
We do not sell, rent, or trade your personal information. We may share data only with:
- Service providers necessary to operate our business (e.g., payment processors, server infrastructure providers).
- Law enforcement or regulatory authorities if required by law.
5. Data Security
We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features of the site may not function correctly.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us via WhatsApp at +27 60 867 2154.
8. Retention
We retain your personal data for as long as your account is active or as needed to provide services and comply with legal obligations.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date. Continued use of our services after changes constitutes acceptance.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- WhatsApp: +27 60 867 2154
- Website: webskyspace.co.za